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On 7/25/2024 I entered into a contract with SME Cabinetry to provide me with quartz countertops for my kitchen and bar.
The project called for approximately 100 sq ft of material, but to line up and match various seams three slabs each measuring approximately 55.125 sq ft for a total of approximately 165 sq ft had to be ordered.
Total material purchased was 165 sq ft. Total material used was 100 sq ft which means that there should have been approximately 65 sq ft left over (remnants).
Before the job started, I asked that the excess material (remnants) be left on the job site at the end of installation.
At the end of installation both myself and Ms. Whalen of SME Cabinetry, Inc. went to the job site to see the finished product. At that time I asked where the remnants were.
I was told by Ms. Whalen that there was no material left over.
I pointed out that there was a section cut out for the kitchen double sink ... so there must have been some leftovers.
That was on 8/9/2024.
As of 8/28/2024, and after numerous requests for the remnants, no remnants have been received.
Following are two images showing the total original material and the layout of the material used.
Also below are the various email requests and response communications.
eMail correspondence
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8/16/2024
To: smecabinets@gmail.com
From: rapmail@abatacor.com
Subject: countertop install
8/16/2024
51 EMERY ST PAHRUMP NV 89048
Hi Ms. Disney,
Now that both my checks ($7,000. and $6,970.) have been cashed, can you tell me when I
can expect the $200.00 overpayment refund?
Also, can you tell me when I can expect to receive the promised quartz remnants
from the project?
most respectfully,
Jeremiah
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8/16/2024
From: "SME Cabinetry, Inc."
Subject: Re: countertop install
To: RAPIDYNE
Good morning Jerry,
I just had a chance yesterday, to go over it with Sharon & the installer. Sharon has the
pieces to deliver to you, but is on the road today and will not be back until next week.
We will give you a call next week to schedule a time to get them to you.
I also addressed the edge detail in the stone. Our installer, Marlon, stated that the edge
detail was what we listed on the order, or better.
He did 1/4 round on top and said he did a 2" edge detail. The bottom was not done in 1/4
round because he did the 2" detailed edge.
He tried to make it look the best. We trust his judgment, since he has been doing it for
many years.
I can have Marlon come by or talk with you if necessary. Just let me know.
I will be in touch next week as well.
I appreciate your time,
Sharon Disney
Office Manager
SME Cabinetry, Inc.
51 Emery ST.
775-247-7500
Smecabinets@gmail.com
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8/17/2024
To: "SME Cabinetry, Inc."
From:
Subject: Re: countertop install
Hi Ms. Disney,
It's not necessary to meet or talk with Marlon ... I'll accept your explanation.
I'll await your call / contact concerning the remnants.
Thank You!
Jeremiah
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8/23/2024
To: "SME Cabinetry, Inc."
From:
Subject: Re: countertop install
10:25am Friday, 8/23/2024
Hi Ms. Sharon,
Well it's the end of the week and I haven't heard from Ms.Whalen (who according to you
"has the pieces").
Can you give me a good time that I can send someone to pick up the remnants?
Jeremiah
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8/23/2024
From: "SME Cabinetry, Inc."
Subject: Re: countertop install
To:
Yes. I certainly will. Sharon has had to make several trips to California. She is in Vegas
today. I will let you know as soon as she returns.
Have a great day.
Sharon Disney
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8/24/2024
To: "SME Cabinetry, Inc."
From:
Subject: Re: countertop install
8/24/2024
Hi Ms. Disney,
I understand from your correspondence that Ms. Whalen was in Las Vegas on 8/23/2024
and that you would "let me know as soon as she returns".
Well it's now Saturday and her car is at 4020 Venza St in Pahrump ... but you did not let me know.
I will need the remnants delivered to me by the end of this business week ... (4 pm,
August 30, 2024)
Jeremiah
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8/27/2024
From: "SME Cabinetry, Inc."
Subject: Re: countertop install
To:
Good morning.
Sharon said she would have the countertop pieces here later today or tomorrow. I will
let you know as soon as they get delivered.
Thank you & have a good morning.
Sharon Disney
Office Manager
SME Cabinetry, Inc.
51 Emery ST.
775-247-7500
Smecabinets@gmail.com
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